Bought a ripped, poorly taped up, moldy bag of Purina Horse Feed (I did not notice it was in this condition, I bought 4-bags this day and never would have taken this bag if I had noticed)-Same day purchased wanted to exchange it and they refused to take it back (of course had my receipt)-have left several messages over a year for one of the owners to call me about other complaints with this "we could care less about the customer" company and staff says the same things all of the time "they will not call you because they do not care. They make a lot of money on the stores and could care less if a few folks are unhappy", and sure enough, no one has called me back-I have been complaining for years about the old out-dated food they try and sell consumers, and now, sometimes they sorta have sorta up-to-date food, but not all of the time-I will never drop another penny in this cheese-ball store ever again-I have filed a complaint w/ the Attorney General and Better Business Bureau
Reason of review: Poor customer service.
Monetary Loss: $523.
Preferred solution: They also refuse to give me my earned free dog food-refund me everything or give me a good bag of purina horse feed and my free earned dog food.